Support

LAST UPDATED: 19 SEPTEMBER 2026

Get help

Email support@projevity.com.au. Please include your phone model, the app version, and what happened. We aim to reply within two business days.

You can also use SETTINGS → CONTACT SUPPORT or SEND FEEDBACK in the app.

Common questions

My progress disappeared. If you played as a guest, progress lives on your phone, and reinstalling or clearing data removes it. Create an account in the app to keep it safe.

Today's case looks different from a friend's. Cases follow the calendar day on each phone. Check your phone's date and time zone.

I missed a night. You can play any earlier night of the current week until Sunday ends.

Your account and data

Delete your account any time in the app, or see how to delete your account. Read our Privacy Policy and Terms of Service.